To support the sales team through admin tasks, ensuring smooth operations, effective communication, and timely and accurate execution of all sales-related activities.
• Preparing documents such as Quotations, Invoices, Contracts and Order Confirmation
• Processing customer orders and coordinate with relevant departments to ensure on-time shipment and delivery
• Registering and updating customer information in the internal database
• Monitoring sales performance and preparing regular reports for the sales team
• Responding to customer inquiries, providing information related to products, services, and order status
• Supporting scheduling and arrangements for sales team meetings, business trips, and appointments
• Assisting in the preparation and execution of promotional events, trade exhibitions, and marketing campaigns
• Handling internal and external correspondence related to sales operations
• Managing inventory of sales materials and promotional tools
• Supporting the team’s goal achievement by assisting in operational issues
• Collaborating with the finance team to verify invoice status and assist with A/R collection when necessary
• Ensure accurate and timely preparation and processing of sales documents
• Maintaining effective communication between sales, logistics, and CS
• Providing appropriate responses to customer inquiries
